Privacy Policy
Privacy Policy
Effective Date: Jan 2023
1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. By accessing or using our services, you agree to this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, mailing address, phone number, and payment information when you make a purchase or sign up for our newsletter. We may also collect non-personal information, such as your IP address, browser type, and browsing behavior through cookies and similar technologies.
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders and our products
- Send you promotional materials and newsletters (if you opt-in)
- Improve our website and customer service
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
- To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order
- To protect our rights, property, or safety, or that of our users or others
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored on secure servers and is protected against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request the correction of inaccurate personal information
- Request the deletion of your personal information
- Object to the processing of your personal information
- Request the restriction of processing your personal information
- Request the transfer of your personal information to another party
To exercise these rights, please contact us using the contact information provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after the changes have been made will constitute your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@allnatural.co.za
- Mailing Address: support@allnatural.co.za
By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.
Return Policy:
All products may be returned within 30 days of purchase if unopened and in their original packaging. Opened products are non-refundable due to health and safety concerns. Proof of purchase is required for all returns. Shipping costs for returns are the responsibility of the customer. Refunds will be processed within 10 business days upon receipt of the returned items.
